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Privacy Policy

A legal disclaimer

Welcome to Studio Silkotton. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website www.studiosilkotton.com and make a purchase.

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1. Information We Collect

When you interact with our boutique, we collect certain information to provide a seamless shopping experience:

  • Identity Data: Name, title, and date of birth.

  • Contact Data: Billing address, delivery address, email address, and telephone numbers.

  • Financial Data: Payment card details (processed securely via [Payment Processor, e.g., Shopify Payments, Stripe, PayPal]). Note: We do not store full credit card numbers on our servers.

  • Transaction Data: Details about payments to and from you and products you have purchased.

  • Technical Data: IP address, browser type, time zone setting, and location.

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2. How We Use Your Information

We use your data to:

  • Fulfill Orders: Process payments, arrange shipping, and provide invoices/order confirmations.

  • Customer Support: Respond to your inquiries or handle returns.

  • Marketing: If you opt-in, we send updates about new collections, seasonal sales, and boutique events.

  • Improvement: Analyze website traffic to enhance your shopping experience.
     

3. Sharing Your Data

We do not sell your personal information. We only share data with trusted third parties necessary for business operations:

  • Service Providers: Delivery couriers (e.g., UPS, FedEx) and payment processors.

  • E-commerce Platforms: Our store is hosted on [e.g., Shopify/WooCommerce].

  • Legal Requirements: If required by law or to protect our rights.
     

4. Cookies

Our website uses "cookies" to remember your cart items and recognize you on return visits. You can choose to disable cookies through your browser settings, though it may limit some website functionality.

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5. Data Security

We have implemented industry-standard security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.

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